Privacy Policy

Privacy Policy

Shantou Xiko Technology Co., Ltd.  respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit an inquiry, complete one of our lead forms, or communicate with us through Facebook, Instagram, WhatsApp, email, or other business communication channels.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Full name
  • Company name
  • Job title
  • Business email address
  • Phone or WhatsApp number
  • Country or region
  • Business type
  • Product interests
  • Estimated order quantity
  • Inquiry and purchasing requirements
  • Other information you choose to provide

We may also receive information through advertising and lead-generation platforms, including Meta (Facebook and Instagram), when you submit a lead form or interact with our advertisements.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to your inquiries
  • Provide product catalogs, specifications, and quotations
  • Provide wholesale pricing and MOQ information
  • Arrange product samples
  • Discuss OEM/ODM requirements
  • Communicate with you by email, phone, or WhatsApp regarding your inquiry
  • Provide customer service and business support
  • Improve our products, services, advertising, and customer experience
  • Comply with applicable legal requirements

3. How We Share Your Information

We do not sell your personal information.

We may share information with service providers or business partners when reasonably necessary to operate our business, process inquiries, provide requested services, maintain our website, or comply with applicable law.

Where third-party platforms such as Meta or WhatsApp are used, information may also be processed according to the privacy policies and terms of those platforms.

4. Data Security and Retention

We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by applicable law.

5. Your Choices and Rights

Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, or deletion of your information, or to object to certain uses of your information.

You may also ask us to stop contacting you for marketing purposes at any time.

6. International Data Transfers

As we operate internationally, information you provide may be processed in countries or regions outside your own. Where required, we take reasonable measures to handle such information in accordance with applicable data protection requirements.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with an updated “Last Updated” date.

8. Contact Us

If you have questions about this Privacy Policy or would like to make a request regarding your personal information, please contact us:

Shantou Xiko Technology Co., Ltd.
Website: www.jzxkcn.com
Email: shom@jzxkcn.com